With the current outbreak of COVID-19 and the impact the virus is already having on our countries, customers, our team and their families, we wanted to share information about how Curious is preparing for any further disruption.
Despite the uncertainties that COVID-19 brings, we fully expect to maintain the same level of service excellence to our customers. Our team is set up to connect with our network, colleagues and our customers from wherever they may be, and we’re confident we can continue to help your businesses wherever we’re required to work from.
Our technical platform is fully automated and we’re able to resolve any hardware or software issues without requiring engineers on site. Our technology partners, who provide our hardware are chosen for their resiliency and sophistication whose practices are designed to handle this sort of issue as smoothly as possible.
Thank you so much for trusting us with your business-critical websites. We take this responsibility very seriously and will continue to work hard to ensuring we deliver on our promise to you.
As ecommerce specialists, if your business needs any help or advice as to how you can continue to serve your customers over the coming months, please don’t hestitate to get in touch. We’ll do everything we can to help.
The Curious Team