Winner of Zokit Customer Focus Award

Zokit Business Award for Customer Focus – We won!

We had a great day at the Zokit SpringConf on Thursday, meeting businesses from across South Wales. The day was topped off by Curious winning Zokit’s Customer Focus Award,  recognising businesses that have exceptional customer service throughout the whole customer journey. We’re massive advocates of focussing on your customers’ experience, and so couldn’t be more proud …

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Winner of Zokit Customer Focus Award

Delighted to be nominated for Customer Focus award

Curious has been shortlisted for a Customer Focus award, recognising it's commitment to customer service for our clients and their customers.

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What people think they know about customer is more likely to be wrong than right

What the people in the business think they know about customer and market is more likely to be wrong than right

Peter F. Drucker

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Google confirms site quality matters

So on a Google Webmaster hangout that took place yesterday, John Mueller (a Webmaster Trends Analyst at Google) talked about site quality and architecture, specifically whether the Panda algorithm took these into account when evaluating pages. When asked if Google takes site architecture into account and if improving the site categories would make a difference to search engine …

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Mobile browsing a desktop site

Google moves to mobile-first: What it means to you

Google has announced it's switching to a mobile-first index. Find out exactly what that really means - and what the effect will be on you and your website.

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Penguin Update

Are you ready for Penguin 4?

Penguin is an Google algorithm update that targets companies using spammy techniques to optimise for search engines. Version 4 is on its way and likely to have a big impact on many businesses.

Find out what you should be doing to be ready.

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How to target local search – Infographic

Targetting Local Search effectively can be a game changer – particularly for small businesses. The difference between and ‘also ran’ and a company at the top of local search results is lots of free, relevant traffic. This handy infographic navigates you through the key steps that’ll put you in the driving seat.

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“When you’re curious you find lots of interesting things to do”

"When you're curious you find lots of interesting things to do"

Walt Disney

      My favourite words are possibilities, opportunities and curiosity. I think if you are curious, you create opportunities, and then if you open the doors, you create possibilities. Read more at http://www.brainyquote.com/quotes/keywords/curious.html#IjT5gJLs7Xff8Dol.99

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How much copy should be on your home page?

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Making the most of Micro-Moments

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Sign on a door

“If a door handle needs a sign, it’s probably faulty,”

Donald Norman, director of The Design Lab, and author of “The Design of Everyday Things” of a door that displayed a ‘Push’ sign on a pull handle the quote above. Kind of really sums up usability in my opinion (both on the web and in the real world): at it’s best you don’t need instructions, …

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New website for Cosy Under Canvas

New website for Cosy Under Canvas

Find out about the new full-screen video website we've created for Cosy Under Canvas, that's reduced drop off by over 25% - and driven an increase in reservations.

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My favourite words are possibilities, opportunities and curiosity.

"My favourite words are possibilities, opportunities and curiosity. I think if you are curious, you create opportunities, and then if you open the doors, you create possibilities."

Mario Testino

      My favourite words are possibilities, opportunities and curiosity. I think if you are curious, you create opportunities, and then if you open the doors, you create possibilities. Read more at http://www.brainyquote.com/quotes/keywords/curious.html#IjT5gJLs7Xff8Dol.99

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I Love Lorem Ipsum

The Biggest Mistake Most Companies Make During a Website Redesign (And How to Fix It)

Find out why the approach most companies take to their website redesign is wrong - and how a simple change can deliver dramatically better results.

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No one is dumb who is curious. The people who don’t ask questions remain clueless throughout their lives

"No one is dumb who is curious. The people who don't ask questions remain clueless throughout their lives."

Neil deGrasse Tyson

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Picture of the Four Tops

Four ads on top? Google’s search result changes and what they mean

For a few months now, Google has been testing different ad layouts on it's search results pages . They're now rolling out the change more widely and we've taken a look at the implications.

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Photo of a can of spam

How to clean up spam traffic from your website analytics

Have you noticed strange traffic patterns in your analytics reporting? Massive spikes in traffic that don’t relate to any of your marketing activity or are you sitting back wondering why what appear to be thousands of visitors aren’t translating to new business? It could well be that all isn’t as it seems and that you’re …

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John Lewis' Man on the Moon Ad - connects with emotions

Story Telling – The Art of Emotional Marketing

If you’ve been on social media today there’s probably one thing that’s dominating your feed – The John Lewis Christmas Advert. In case you haven’t seen it, it goes a little something like this:   A little girl is looking through a telescope where she spots a man on the moon. He seems a bit …

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Apparently unrelated things become interesting when we start fitting them together

“Apparently unrelated things become interesting when we start fitting them together.”

John Kouwenhoven, Mathematician

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Scary Stories as told by Website Analytics

4 ways clever business owners watch their websites’ visitors Google Analytics is the ever-present Personal Investigator for your website: Secretly watching who’s watching you! Peering through the looking glass of the web. Recording what people see, where they go and how often. Watching users’ behaviour, so you can manipulate their path to where YOU want …

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Landing Page Mistakes Infographic

9 Landing Page mistakes that lose you business – Infographic

Copyblogger has put this nice infographic together that we thought was worth sharing. Creating a powerful landing page can transform your conversion rates from a fraction of a percentage into a completely different league (we’ve delivered improvements of thousands of percent in some cases). Take a look at some of the traps you could be falling into with …

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Carousels: Why most websites have got it wrong

As you browse through the majority of websites on the Internet, they have quite a typical format: the name of the website at the top of the page; the navigation in a strip underneath; and then, below that, a full width block containing a series of images that take turns appearing on the screen: These ‘carousels’, ‘imagesliders’, …

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